“BANS Services expertise has been invaluable in ensuring that our son receives the appropriate medical care and support. BANS Services has helped us understand our rights as parents and has guided us through the process of obtaining necessary services and accommodation for our son.

We are incredibly grateful for BANS support and would highly recommend their services to anyone in need of an advocate. BANS Services has been a true lifeline for our family, and we can’t thank them enough for all that they done.”

– Alison

“Dorothy Stewart from BANS services has been helping us since Feb 2023 with our son’s ongoing challenges with his mental health team and especially helping with the navigation of the complex medical system on behalf of our son. She has been able to communicate effectively on our behalf and has even attended meetings to actively guide us through the process of obtaining necessary services for our son.

She has helped our understanding of the process to ensure more appropriate support and care are available for our son. Dorothy has also helped us to understand our rights as parents. She has shown great compassion, guidance and support throughout the process, showing her considerable knowledge and skill to navigate through the rules and regulations involved. Her emotional support has been much appreciated during times of challenge, resulting in a feeling that we are not alone and there is some support for parents trying to deal with ‘the mental health system’ over many years.

We highly recommend Dorothy’s services for anyone requiring an advocate. We truly appreciate the work and help given, it feels like ‘a lifeline thrown to us’, we are grateful for Dorothy’s support.”

– Bev Major

“Hello Dorothy,
Thank you so so much, not only for the info evening, but for the community and spirit you offer.
Thank you for the direct reminder. I’ll email now!
Appreciate it 
Thanks again”

– Shawny

“Just a quick note.

As I’ve got Parkinson’s and things are getting tougher to do, I met Dorothy she informed me that I can get assistance to help out around the house etc, which I had no idea I was entitled to. She organised all the right people to contact me and got the ball rolling.”

– Ulrich de Jong